Cancellation & Refund Policy | Farm to Glass Wine Tours

TERMS & CONDITIONS

At this time all bookings are private, group bookings up to 4 guests

Farm to Glass Wine Tours accepts any Canadian-issued and most non-Canadian issued credit cards with a Visa, MasterCard, American Express, JCB or Discover logo and Interac Debit cards.
Full payment is required to make a reservation.
Prices are per tour, based on # of guests, unless otherwise specified.
Price quotations are subject to change without notice until a booking has been confirmed.
Tips/gratuities to the winery/farm staff are most welcome and appreciated and standard rates range from 15-20%.

Cancellations made more than 7 days prior will receive a full refund minus the service fees for the order to be processed and refunded. This is a total of 5.8% of the total amount of the charge.
Cancellations made within 7 days will receive no refund or credit.
No refunds or credits for "no shows" in your group, guests that miss the departure time in this case will forfeit all monies paid to Farm to Glass Wine Tours
Persons may be substituted within a reservation without penalty. It's your tour, your day!
Re-Schedule tour date is dependent on availability and changes must be made 7 days prior to the original tour date.
Change of tour can be made up to 7 days prior but is based on availability.
All refunds are issued to the original form of payment.
Farm to Glass Wine Tours reserves the right to make any necessary changes to the wineries and the order of the tour.
Please note that the scheduled pick up and drop off times for your tour may vary unavoidably depending on road conditions and/or traffic.
The time allotted for the tour may vary based on the the time of year and day of the week.
Farm to Glass Wine Tours proceed rain or shine*

*Reasons Farm to Glass Wine Tours may cancel a wine adventure...

Farm to Glass Wine Tours is not responsible for personal items left behind in the vehicles.

604.787.6132 farmtoglasswinetours.ca jess@farmtoglasswinetours.ca